Guaranteed Quality

PA Electrics deals with only quality products. There are no "cheap junk bikes or scooters" in our inventory.

By staying on the cutting edge of the business through on-going research we offer our customers the very best electric bikes and scooters possible. We do all the research for you, these models are the absolute best in their respective price ranges manufactured today.

PA Electrics is confident in our quality line of products and believes that you will be totally satisfied when you receive your bike or scooter.

Forms of Payment Accepted

PLEASE NOTE: We reserve the right to reject orders where the billing address is different from the shipping address. Please make sure your credit card company has the shipping address you wish to use on file. This is for your protection.

PA Electrics accepts PayPal, (MasterCard, Visa, American Express and Discover cards - currently only through PayPal), Personal Checks or Cash. We ship only to the Continental USA and do not accept international credit cards or cashier's checks.

NOTE: We will not begin processing your order until verified payment has been received.

Cancellation Policy

If you cancel your order BEFORE it has shipped, and you paid by credit card or PayPal, we will refund your money, less a processing fee. If you have paid by check, and we have not deposited it yet, we will return your check to you. If we have deposited your check already, we will issue you a check, less a processing fee.

Return Policy (see below) will apply AFTER your order has shipped. There will be no exceptions.

Return Policy

If you are not satisfied with your purchase you may return it within 3 days of delivery (shipping charges will NOT be refunded and a 20% re-stocking fee will apply). However, products must be in their original box(s), un-used, un-damaged and include all parts, manuals and accessories. There will be no exceptions.

"Special Order Items" are items that are not on hand and must be ordered in. These items are usually shipped directly to you from the manufacturer's warehouse. "Special Order Items" cannot be returned to PA Electrics. They would have to be returned direct to the manufacturer and the individual Manufacturers Return Policy will apply.

You will be responsible for the cost of return shipping (UPS, FedEx, UPS Freight, FedEx Freight) to the manufacturer. These shipping charges can be expensive - especially if the item you are ordering weighs over 100 pounds. Please be aware of this BEFORE you order. There will be no exceptions.

Manufacturers may also have a re-stocking fee, which will be deducted from your refund in addition to the original shipping charges.

Once merchandise has been accepted by the manufacturer for refund, credit will be applied to the account through which payment was originally made.

Warranty Policy

PA Electrics warranties all of the products we sell to be free of defects in materials and workmanship for a period of 30 days from date of purchase. Individual Manufacturer warranties may extend this warranty period.

If there is a problem with your purchase within the warranty period, you have two options. Option 1: We will send you (or help you obtain) whatever parts are necessary to resolve the problem yourself. Option 2: We will repair or replace, at our option, any product or part that is defective in material or workmanship, without charge if the product is presented to us at our facility. For both options, you must provide dated proof of purchase inside of the warranty period.

We reserve the right to request documented proof of defect, if you choose option 1. Documented proof may consist of photos, or actual part being shipped to our location in exchange for the new parts.

Return Policy (see above) still applies even if a product or part is determined to be defective. There will be no exceptions.

State Laws

It is the customer's responsibility to determine the laws concerning electric vehicles in their county and/or state. We make no claims as to the legality of owning and operating any of these vehicles. Please check your state and local laws and insurance requirements before purchasing. To check the legal status of electric vehicles in your area, we recommend that you contact your state legislature, local Department of Motor Vehicles (DMV) or insurance agent.

By purchasing a scooter or other electric vehicle that is NOT street legal, you are agreeing to use it only as legally allowed: for closed track (private property) and/or formal competition use. Those items are not for sale, resale, or use within the State of California other than for closed course (private property) competition purposes.

We have a few basic details about the Federal Electric Bicycle Regulations and Pennsylvania's Bike Law in PDF format on our Legislation, Laws and Regulations page.

Safety

The purchaser fully accepts responsibility & releases the seller for all & any personal injuries, fatal injuries, any losses, costs, and damages incurred as a result of Purchaser`s operation of this item. Purchaser is solely responsible when permitting other riders to ride this item, and assumes all responsibility in event of damages, injuries or fatal injuries etc. Purchaser is responsible for understanding and abiding to all local laws for operation of this product. It is strongly recommended that the wearing of an approved helmet be endorsed at all times, as well as the use of gloves, knee and elbow pads.

PA Electrics has no control over the proper or improper use of any of the bikes or scooters by the buyer. The buyer is fully responsible for their safe maintenance and proper use and will not hold PA Electrics or it's owner responsible for any injury or death incurred from using these products.

Helmets and other safety equipment are strongly recommended while riding, especially for children.

Helmets are usually mandatory in all states for children 16 and under.

Always ride with both hands.

Parts

The bikes and scooters we sell are designed for years of use and parts are readily available should the need arise.

Batteries usually last between 1 to 5 years, depending upon number of charge cycles, and how they are taken care of. They are inexpensive to replace.

We also offer a full line of quality accessories for your bike or scooter.

We accept MasterCard, Visa, American Express and Discover cards, PayPal,  Personal Checks or Cash.

Order by phone or secure online payment.

Call 724-387-8210 to place your order.

You can also place your order by using the shopping cart (coming soon) on our website.

PayPal is owned by eBay, and is the worlds largest and most secure company in which to make online credit card payments. All of your information is strictly confidential and secure.

Sales Tax

Pennsylvania residents must add 6 percent PA Sales Tax to any purchase. (Allegheny County residents must add 7 percent PA Sales Tax. Philadelphia residents must add 8 percent PA Sales Tax.)

Outstanding Customer Service

Customer service is our #1 concern. We personally answer all emails and calls. We deal with only quality companies and distributers. They are quick to back up their products. Any questions or problems no matter how small is attended to promptly to make your purchase and follow up informative and to your satisfaction. PA Electrics is not some large corporation where you are just a number. We deal with customers on a one to one basis and are available to help with our customers needs.